Refund Policy
RESTORATION FOX AI™ — DIGITAL PRODUCT REFUND POLICY
Effective Date: October 22, 2026
At Restoration Fox AI, we are committed to providing quality educational resources and a positive customer experience.
1. Digital Product Sales
Due to the downloadable and immediately accessible nature of our digital products, sales of eBooks, PDF guides, workbooks, templates, and downloadable educational resources are generally final once the product has been delivered or accessed.
Refunds are not ordinarily offered for a change of mind after successful delivery, except where required by applicable law.
2. Technical Problems
If you experience difficulty downloading, opening, or accessing a purchased product, please contact our support team.
We will make reasonable efforts to resolve technical issues, restore access, or provide a working replacement.
3. Duplicate or Incorrect Charges
If you are charged twice for the same purchase or charged an incorrect amount, contact us so we can investigate and correct the billing error, including issuing an appropriate refund.
4. Undelivered or Incorrect Products
If a purchased product is not delivered, is materially different from its advertised description, or cannot be accessed after reasonable troubleshooting, you may request a refund or other appropriate resolution.
5. Online Courses and Training Programs
Refund eligibility for online courses, mentorship programs, live training, and coaching services will be governed by the specific refund and cancellation terms disclosed at the time of purchase.
6. How to Request Assistance or a Refund
Email support@thecreditfox.org with your name, purchase date, product name, order confirmation, and a description of the issue.
We aim to respond to customer support requests within three business days.
7. Approved Refunds
Approved refunds will be issued to the original payment method when possible. The time required for funds to appear depends on the payment processor and financial institution.
8. Legal Rights
This policy does not restrict any refund, cancellation, or other consumer rights available under applicable law.
Contact Information
Restoration Fox AI™
Operated by Restoration Fox Strategic Intelligence LLC
Email: support@thecreditfox.org
Our Commitment: Smarter Credit. Stronger Futures.